Question 1

Where is Captain’s Inn located?

Accepted Answer

Captain’s Inn at Moss Landing is located in the harbor village of Moss Landing, California, about 20 minutes north of Monterey and 20 minutes south of Santa Cruz. The inn overlooks the Elkhorn Slough, one of California’s most scenic and wildlife-rich wetlands, offering a peaceful coastal escape with sea otters, harbor seals, and coastal birds year-round.

Question 2

What makes Captain’s Inn unique?

Accepted Answer

Captain’s Inn blends nautical charm, natural beauty, and heartfelt hospitality. Each room is individually decorated—some with fireplaces, some with full kitchens for extended stays, and others with soaking tubs and waterfront views of the Elkhorn Slough. Local innkeepers live within about 20 minutes and are available to personally assist when needed.

Question 3

What can I do near Captain’s Inn?

Accepted Answer

Moss Landing is a peaceful, nature-focused destination on California’s Central Coast. Popular activities near Captain’s Inn include electric boat tours with Monterey Bay Eco Tours, pontoon tours with Elkhorn Slough Safari, whale watching cruises from Moss Landing Harbor, kayaking with local outfitters, beach walks at Moss Landing State Beach, and easy day trips to Monterey Bay Aquarium, Santa Cruz Beach Boardwalk, and Carmel-by-the-Sea.

Question 4

Is Captain’s Inn close to Monterey Bay attractions?

Accepted Answer

Yes. Captain’s Inn at Moss Landing is centrally located on the Monterey Bay coastline—about 20 minutes from the Monterey Bay Aquarium and Cannery Row, about 20–25 minutes from Santa Cruz Beach Boardwalk, and about 25 minutes from Carmel-by-the-Sea. It is an ideal base for exploring the entire Monterey Bay and Central Coast region.

Question 5

What types of rooms do you offer?

Accepted Answer

Captain’s Inn offers nautically themed guest rooms that blend historic charm and modern comfort. Some rooms are in the historic building with cozy décor and optional kitchens for longer stays, while waterfront Boat House rooms feature elevated beds, fireplaces in select suites, and soaking tubs or large walk-in showers with views of the Elkhorn Slough.

Question 6

Do all rooms have a water view?

Accepted Answer

No. Only the Boat House rooms at Captain’s Inn have direct views of the Elkhorn Slough and Salinas River. Rooms in the historic building may overlook the garden, courtyard, or parking area. Guests specifically wanting a waterfront view should book a Boat House room.

Question 7

Do Boat House rooms have elevated beds?

Accepted Answer

Yes. The Boat House rooms at Captain’s Inn feature elevated beds so guests can enjoy views of the Elkhorn Slough while lying in bed. A step stool is provided to help guests get in and out. Because of the height, these rooms may not be ideal for guests with knee, hip, or back issues; downstairs rooms or ADA-friendly rooms in the historic building may be a better choice for those guests.

Question 8

What bathroom features do the Boat House suites have?

Accepted Answer

The upstairs Boat House suite at Captain’s Inn has a two-person soaking tub overlooking the Elkhorn Slough and a handheld shower. The downstairs Boat House suite offers a spacious two-person walk-in shower with a window facing the water, creating a scenic, spa-like experience.

Question 9

Is breakfast included at Captain’s Inn?

Accepted Answer

Breakfast is not included, but Captain’s Inn provides a 24/7 self-serve snack and beverage area in the historic building. Guests can enjoy instant oatmeal with hot water from an electric kettle, protein bars, Svenhard’s danishes, microwavable popcorn, coffee, tea, seasonal Swiss Miss hot chocolate, and filtered drinking water in a glass jar. The common area also includes a microwave, refrigerator, plates, silverware, condiments, and champagne and wine glasses.

Question 10

What amenities are provided in each room?

Accepted Answer

All guest rooms at Captain’s Inn include bath essentials such as shampoo, conditioner, shower gel, towels, and tissue, along with free Wi-Fi, a mini-refrigerator, a glass carafe with filtered drinking water, and a K-Cup coffee maker with condiments. Rooms also provide a portable fan and heater, an extra blanket in the closet or armoire, and nautical-inspired décor. Select rooms include fireplaces for added warmth and ambiance.

Question 11

What are your check-in and check-out times?

Accepted Answer

Check-in at Captain’s Inn at Moss Landing is any time after 4:00 PM. Check-out is at 10:00 AM, with complimentary late check-out available until 11:00 AM when possible and approved by the innkeepers.

Question 12

How does contactless check-in work at Captain’s Inn?

Accepted Answer

Captain’s Inn offers secure, contactless check-in for all guests. After your reservation is confirmed, you will receive a confirmation email containing a secure Apply Payment link through ResNexus. Guests are asked to complete payment at least 48 hours before arrival. On the day of arrival, two smart-lock access codes are sent—one for your private room and one for shared common areas. If payment has not been completed, the team will reach out by text or phone to assist. International guests can receive codes and communication via WhatsApp. Local innkeepers live within about 20–30 minutes of the property and are available 24/7 for physical assistance when needed.

Question 13

How can I make payments securely?

Accepted Answer

Captain’s Inn accepts all major credit cards via Authorize.Net and cash with advance notice. A secure ResNexus payment link is automatically included in each reservation confirmation email, and guests simply click Apply Payment to complete the process. For reservations booked through third-party sites like Booking.com or Expedia, the inn may need to verify card details and contact information directly before sending access codes. If you are ever unsure about a payment link or message, you can call the inn directly at the published business number for verification.

Question 14

What is your cancellation policy?

Accepted Answer

For standard reservations at Captain’s Inn, cancellations must be made at least 48 hours prior to the scheduled arrival date to avoid charges. For special events, holidays, and long weekends—such as the Concours d’Elegance—cancellations generally require 30 days’ notice. Date changes made inside the applicable cancellation window are treated as new bookings and may be subject to the same policies.

Question 15

Are pets or children allowed at Captain’s Inn?

Accepted Answer

Captain’s Inn at Moss Landing is designed primarily for adults and older children. Pets are not permitted, with the exception of registered service animals in compliance with applicable laws.

Question 16

Is Captain’s Inn ADA accessible?

Accepted Answer

Yes. Captain’s Inn offers ADA-friendly accommodations. The First Mate Room is fully ADA accessible and includes a walk-in shower and ramp access from designated handicap parking at the rear of the property. The Hideaway Room is also on the ground floor with a walk-in shower and no steps. Guests with accessibility needs are encouraged to contact the inn in advance so the team can recommend the best room and assist with arrival details.

Question 17

Is there parking and EV charging nearby?

Accepted Answer

Captain’s Inn provides complimentary on-site parking suitable for standard passenger vehicles. RVs, large trailers, and oversized trucks are not recommended for the lot, and guests with larger vehicles may need to use street parking along Moss Landing Road. While the inn does not currently have on-site EV chargers, there are several charging stations within a short drive, including Tesla Superchargers and EVgo public charging locations in nearby communities.

Question 18

Can I see wildlife from my room?

Accepted Answer

Yes. Guests staying in waterfront rooms at Captain’s Inn can often see sea otters, harbor seals, and numerous shorebirds directly from their windows or balconies. The Elkhorn Slough estuary is one of the best wildlife viewing locations on the California coast, and whale watching tours from Moss Landing Harbor provide opportunities to see dolphins, humpback whales, and seasonal killer whales offshore.

Question 19

What special celebration or romance packages do you offer?

Accepted Answer

Captain’s Inn offers curated packages to enhance celebrations and romantic stays. The Celebration Package typically includes a chilled bottle of Prosecco and a box of Lula’s Truffle Chocolates handmade in Monterey. The Romance Package includes Prosecco, Lula’s Chocolates, and a dozen long-stem red roses arranged in the room. Guests can also add local wines and pairing selections from the inn’s gift offerings so everything is ready in-room prior to arrival.

Question 20

How do I book a stay at Captain’s Inn?

Accepted Answer

Guests can book a stay at Captain’s Inn at Moss Landing by reserving directly through the official website or by calling the inn’s main phone number. International guests may also contact the inn via WhatsApp. Booking direct generally provides the best available rates, priority for early check-in or upgrades when available, direct communication with the local team, and exclusive perks such as a free fried artichoke appetizer at Moss Landing Café with a business card from the inn.

Frequently Asked Questions